Shipping Policy
Thank you for shopping with us! Below you will find information about our shipping process, including shipping rates, handling times, and delivery estimates. If you have any questions, please feel free to contact us at hi@thenicebum.com.
1. Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
- We offer a variety of shipping options to meet your needs. Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Calculated at checkout |
| Expedited Shipping | 2-3 business days | Calculated at checkout |
- Please note: Delivery times may vary based on your location and any potential delays with the shipping carrier.
3. International Shipping
- We currently only ship to mainland USA and Canada.
4. Order Tracking
- Once your order has shipped, you will receive an email notification with tracking information.
- You can track your order through the link provided in the email.
5. Shipping Restrictions
- We currently do not ship to P.O. Boxes, APO/FPO addresses.
- Certain products may have restrictions based on shipping destination and local regulations. These will be noted on the product page if applicable.
6. Lost or Damaged Packages
- If your order arrives damaged or if you believe it has been lost, please contact us within 7 days of the expected delivery date at hi@thenicebum.com with your order number and a description of the issue.
- We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement.
7. Returns
- For details about returns and exchanges, please refer to our Return Policy.
8. Contact Us
- If you have any questions or concerns regarding our Shipping Policy, please reach out to us at hi@thenicebum.com.